Saturday, June 7, 2008

Lawsuit: Comcast Leaked Customer's Banking Info After She Sent Check For "My Right Arm"

A woman who sent a sarcastic payment to the "Comcast Vampires" for "My Right Arm" is suing because she says Comcast employees posted a copy of her unredacted check on the internet. She says she was alerted to the security breach by a stranger from Colorado who received the check in an email that said: "This is too funny not to pass on. This is an actual payment we received via yesterdays mail."

The woman says "attached was a copy of my personal check with my name, my address, my phone number, My account numbers, my signature... nothing was blacked out...Nothing! And a copy of my comcast statement."

Here's her story as she tells it, from the Comcast Must Die website:

My gripe with comcast started when i received my first bill after signing up for the Comcast Triple Play. $99 a month, right? No...It was an additional $30 on top of that because i was already a comcast customer. If you have cable in my area, yes, you have to be a comcast customer.

So my first bill was for $228. When i paid my bill i paid $200. Leaving a $28 balance to be tacked on to next months bill. When i had family visiting, my cable wasnt working for a few days, finally i called and the reason was because my account was past due. In order to get it turned back on i had to pay $169 (not my $28 balance)by phone immediately. So i did, electronically... and before i hung up the phone the tv was on again. That fast. Embarrassing.

So since i paid over the phone i disregarded my next payment and instead sent my check to the "Comcast vampires" and paid in the amount of "My right Arm and zero dollars" memo "Robbing customers blind". Haha, i got my little dig in there, so i thought.

About 2 weeks later, i was out of town visiting family when my husband calls from home telling me that he just recieved a strange phone call from a woman in Colorado. We live in Pennsylvania. She just recieved an email that said "This is too funny not to pass on. This is an actual payment we recieved via yesterdays mail." And attached was a copy of my personal check with my name, my address, my phone number, My account numbers, my signature... nothing was blacked out...Nothing! And a copy of my comcast statement.
Immediately, i called my bank, then comcast, then the police. I had to cut my visit short to come home and take care of this situation. That was last August. Since then i have filed complaints with the BBB, Attorney General, and the FTC. I have searched for an attorney to file a case against them. No Luck. There are 3 Consumer Rights attorneys in Pittsburgh. I am afraid of the whole identity theft thing. A comcast employee put all of my personal information out there, its just a matter of time in my eyes. They have given me so much runaround, i dont even want to go there. I even spoke to a comcast security agent that couldnt even tell me her last name, she just had an Agent ID B!<. How ridiculous is that. She gave the the number for the comcast legal dept, 1-800-871-6298 and fax, 1-720-267-2794. She claimed that she had reported the incident and it was now out of her hands.
Nothing has been done, i have had to change my bank account, get new checks, and constantly keep an eye on our credit report. They issued me credit for 3 months of services.
A few people got fired, but that doesnt help me any. For all i know, the email could still be circulating. Now i am not sure where to go now. I just know that this incident could haunt me for years to come. And i still write my checks out to the comcast vampires.

Original here

Why oil prices will tank

NEW YORK (Fortune) -- High-flying tech stocks crashed. The roaring housing market crumbled. And oil, rest assured, will follow the same path down.

Not everyone agrees. In an echo of our most recent market frenzies, some experts pronounce that the "world has changed," and that the demand spikes, supply disruptions, and government bungling we face now will saddle us with a future of $4, $5 or even $10 a gallon gasoline.

But if you stick to basic economics, it's clear that the only question is when - not if - prices will succumb.

The oil bulls are correct in their explanations of why prices have jumped. It's indisputable that worldwide demand has surged, chiefly driven by strong growth in China, India and the Middle East. It's also true that most of the world's reserves are controlled by governments in places like Russia and Venezuela that mismanage production, thus curtailing supply growth.

But rather than forming a permanent new plateau for prices - as the bulls contend - those forces are causing a classically unstable market that's destined for a steep fall.

In a normal oil market, the cost of producing the last, most expensive barrel of oil needed to satisfy worldwide demand sets the price for every barrel the world over. Other auction commodity markets work much the same way.

So even if Saudi Arabia produces at $4 a barrel, if the final, multi-millionth barrel required to heat houses and run cars costs $50, and is produced, for argument's sake, at a flagging field in West Texas, the world price is $50. That's what economists call the equilibrium price: It's where the price that customers are willing to pay meets the production cost, including a cushion, naturally, for profit or "the cost of capital."

But today, the sudden surge in demand and the production bottlenecks have thrown the market radically out of balance.

Almost exactly the same thing happened in the housing market. And both housing and oil supply react to a surge in demand with a long lag. In housing, the lag is caused by restrictive zoning and development laws, especially in coastal markets like California and Florida.

So when the economy roared back in 2002 and 2003, builders couldn't turn out homes fast enough for buyers armed with those cheap mortgages. As a result, prices spiked. They no longer bore any relation to the actual cost of buying and improving land, or constructing and marketing a new house (at some reasonable profit margin). Instead, frenzied buyers were setting the price.

Because builders were reaping huge windfall profits, they rushed to buy and develop land. And sure enough, those new houses were ready just as buyers were retreating to the sidelines because they could no longer afford to buy a home. That vast overhang of unsold homes is what's driving down prices today.

The story is much the same with oil, with a twist. A big swath of the market isn't really paying that $125 a barrel number you hear about seemingly every hour. In China, India and the Middle East, governments are heavily subsidizing oil for their consumers and corporations, leading to rampant over-consumption - and driving up prices even more.

But sooner or later the world won't keep paying those prices: Eventually, the price must fall back to the cost of that last barrel to clear the market.

So what does that barrel cost today? According to Stephen Brown, an economist at the Dallas Federal Reserve, that final barrel costs just $50 to produce. And when the price is $125, the incentive to pour out more oil, like homebuilders' incentive to build more two years ago, is irresistible.

It takes a while to develop new supplies of oil, but the signs of a surge are already in place. Shale oil costing around $70 a barrel is now being produced in the Dakotas. Tar sands are attracting investment in Canada, also at around $70. New technology could soon minimize the pollution caused by producing oil from our super-plentiful supplies of coal.

"History suggests that when there's this much money to be made, new supplies do get developed," says Brown.

That's just the supply side of the equation. Demand should start to decline as well, albeit gradually.

"Historically, the oil market has under-anticipated the amount of conservation brought on by high prices," says Brown. Sales of big cars are collapsing; Americans are cutting down on driving. The airlines are scaling back flights.

We've learned another important lesson from the housing market: The longer prices stay stratospheric, the worse the eventual crash - simply because the higher the prices and bigger the profit margins, the bigger the incentive to over-produce.

It's even possible that, a few years hence, we could see a sustained period of plentiful oil supplies and low prices, meaning $50 or below.

A similar scenario occurred following the price explosion in the 1970s and early 1980s. The price spike caused the world to cut back sharply on oil consumption. By the mid-80s, oil prices had fallen from almost $40 to around $15. They remained extremely low for two decades.

It's impossible to predict how the adjustment this time will take shape, just as it was in housing. There the surge in supply came in places the experts swore there was "no supply," and wouldn't be any. Builders found a way to extend vast tracts of homes into California's Inland Empire and Central Valley, and even build "in-fill" projects near the densely-populated coasts.

An earlier bubble is also instructive. In the early 1980s silver prices jumped from $10 to $50 on the theory that the world was facing a permanent shortage of silver. Suddenly ads appeared asking homeowners to bring their tea sets and jewelry to Holiday Inns for a big price. Silver supplies poured from seemingly nowhere, out of America's cupboards, of all places.

And so it will be with oil. We don't know where the new abundance will come from, from shale, or tar sands or coal or an OPEC desperate to regain market share. We just know that it will appear. With prices like these, it always does.

Is Tully right? Join the reader debate here.

Original here

In Turnabout, Antitrust Unit Looks at Intel

WASHINGTON — A global legal battle between the two largest makers of computer processors took an abrupt turn this week when the Federal Trade Commission opened a formal antitrust investigation of the Intel Corporation.

For years, Advanced Micro Devices, a smaller rival of Intel, has been scouring the world in search of regulators in Europe, Asia and the United States who would agree to prosecute Intel for what A.M.D. maintains are anticompetitive pricing practices.

The worldwide campaign — over a market that generates more than $225 billion in global sales each year — has cost both companies tens of millions of dollars in legal and public relations expenses. A.M.D. has met with considerable success in Europe, Japan and Korea.

In the United States, however, the quest had not gained much ground among state authorities or federal regulators appointed by President Bush, who have taken a less aggressive antitrust approach than their foreign counterparts.

But on Friday the federal approach toward the case began to change — and those changes could accelerate depending on the antitrust stance of the next administration and its regulatory appointees.

The investigation, into accusations that Intel’s pricing is intended to maintain a near monopoly on the microprocessor market, was authorized by William E. Kovacic, the new chairman of the trade commission, and has the support of the agency’s other commissioners, officials said.

It reversed a decision by his predecessor, Deborah P. Majoras, who had been blocking the formal inquiry for many months, frustrating other senior commission officials and some lawmakers on Capitol Hill.

Ms. Majoras, a former senior official in the antitrust division at the Justice Department, where she was an architect of the Bush administration’s antitrust settlement with Microsoft in 2001, left the commission two months ago, and the seat remains vacant.

Since it will almost certainly be many months before the commission decides whether to make a case against Intel, as European and Asian regulators have already done, the investigation could mark an important early test for the next administration on antitrust policy.

Among the states, only the New York attorney general, Andrew M. Cuomo, has publicly signaled his intention to review the matter. Other states have declined to take action. When the attorney general of California, Jerry Brown, rejected A.M.D.’s complaint this year, he said in The San Francisco Chronicle that he was “not barking at every truck that comes down the street.”

A.M.D. has accused Intel of systematically giving its customers — the world’s leading personal computer makers — large discounts, at times below Intel’s own manufacturing costs, in exchange for commitments not to do business with competitors. Intel has responded that its discounts were legitimate incentives, not offered below cost, and benefiting customers who can buy computers at lower prices.

Intel has also maintained that A.M.D. tried to make up in the courts for its failures in the marketplace.

While Intel has denied the allegations, A.M.D. executives are hoping the case will present an easy opportunity for the next administration to take a noticeably more aggressive approach to competition issues. Technically independent of the White House, the trade commission is led by appointees of the president.

D. Bruce Sewell, Intel’s senior vice president and general counsel, said that because American and foreign antitrust law are fundamentally different, the company is confident of vindication, regardless of the leadership of the Federal Trade Commission next year, when the new president can fill the vacant seat and name its own chairman.

Still, Intel has been planning to increase the size of its Washington operations, a move that could be helpful both for the antitrust case and a variety of other issues before Congress and the regulators that are important to the company.

The official signs of the heightened scrutiny by the commission came in recent days when Intel, Advanced Micro Devices, and several of the world’s largest personal computer makers that buy semiconductors from the two companies began to receive subpoenas from the agency.

Commission officials have also been working closely with their foreign counterparts, and have had access to the same evidence that is being used abroad to make the cases against Intel.

Mr. Sewell said that Intel had been working closely with the trade commission on a less formal review that had been under way since 2006. He said the company would continue to cooperate with authorities.

A.M.D. executives said they were pleased with the commission’s decision.

“Intel must now answer to the Federal Trade Commission, which is the appropriate way to determine the impact of Intel practices on U.S. consumers and technology businesses,” said Tom McCoy, executive vice president for legal affairs at A.M.D. “In every country around the world where Intel’s business practices have been investigated, including the decision by South Korea this week, antitrust regulators have taken action.”

The fight between the two companies is among the largest antitrust matters pending before American and foreign regulators, and is considered to be among the most important since the antitrust cases brought against Microsoft in the 1990s.

A.M.D.’s latest success abroad came just this week, when the Korean Fair Trade Commission said it would order Intel to pay more than $25 million for violating its fair trade laws.

The Korean commission found that Intel had violated antitrust law when it offered $37 million in rebates to the personal computer makers, Samsung Electronics and the Trigem Company, from 2002 to 2005 in return for a pledge not to buy microprocessors from A.M.D. Intel responded by saying it was disappointed with the decision and would probably appeal.

Lawyers involved in the proceedings say they expect that later this year European regulators will expand their statement of objections, or official charge sheet, against Intel. Last year, the European Commission said the company had engaged in anticompetitive conduct by providing rebates to customers that limit their business with rivals and by paying computer makers to either delay or cancel the release of products that used A.M.D. microprocessors.

The European complaint said that Intel had abused its market dominance “with the aim of excluding its main rival from the market.” The complaint was the culmination of a six-year investigation.

A.M.D. has also sued Intel in Federal District Court in Delaware. As a result of the crushing amount of evidence being gathered by both sides, a special master in that case this week delayed the start of the trial to early 2010. The trial had originally been scheduled for next spring.

Intel, which was founded by engineers who were leaders in developing and advancing computer chip technology, controls 80 to 90 percent of the microprocessor market. American antitrust law permits a company to hold a monopoly, but it forbids a company from leveraging its dominance to restrict competition.

A.M.D. has asserted that Intel offers rebates and discounts that, in effect, result in its chips’ being sold at prices below the cost of production, a practice that some courts in cases involving other companies have said can be a violation of antitrust law.

Intel denies that its discounts and rebates drive its prices below cost, or to predatory levels. Intel has said that it offers legitimate discounts based on the volume of chips that have been purchased by companies, and that consumers benefit when personal computer manufacturers — using the discounts — are able to lower the cost of their products.

Intel executives have also said that, to the extent the foreign antitrust regulators have come down harder on the company than American officials, it was a reflection of the different approach toward antitrust law. The American approach toward antitrust has been historically aimed at protecting competition, while the others use antitrust often to protect rival companies.

Original here